Mon-Fri 8.30am - 5.30pm | Sat 9.00am- 5.00pm |Sun/Public holiday Closed

   

Tel No. (+603) 5022 3570

Frequently Ask Questions

COLLECTION & RESOURCES

The Library offers a variety of both physical and digital resources, many of which are beyond the scope of what is easily accessible at home or on the Internet. Besides printed materials, there are several e-books and online databases that can be accessed outside the Library 24/7. Databases, in particular, are useful for students because they allow you to search for information by topic, category, author, date or other useful traits. However, many of the good databases are subscription-based, and as such access is only granted to registered users. The in-depth and historical information available in these databases makes them one of the most valuable resources in the Library.
The thesis and dissertation can only be used as a reference inside the library. No loans are allowed. Students may browse the electronic version through the library repository link
All active registered library user may access to our online resources through LibraryGateway. Accessing through LibraryGateway will authenticate you automatically to the online resources provider so all subscribed resources are available to you. If you have any problem do hesitate to contact us at helpdesk
The library provides online databases and journals, online books, past year exam papers and AeU digital theses online.
Even though AeU Knowledge Centre may have a subscription to the database, it doesn’t mean we have access to all the issues. If we don’t own it, you may request the article via Document Delivery Services at helpdesk. get it, let us know via libdesk@mmu.edu.my

MEMBERSHIP & PRIVILEGES

Borrowed items can be renewed through phone call +603 5022 3570, Library account link,library helpdesk link or at the Library counter. There is a maximum of 2 renewals per item as long as the item has not been requested by another user.
Alumni can join the library to continue using its facilities. Membership subscription fee is RM200 per annum. With deposit of RM 400.00 if you want to borrow 2 books. For acessing online databases only in the campus.
Just log in to your library account link and click on the "yours personal details". On the "Primary email" field you may update your current email.

GENEREAL RULES

  • Drinks are limited to those in closed containers such as covered cups, cans, or water bottles.
  • Wrapped snacks are permitted such as chips, cookies, and candy.
  • Other foods are not considered snack food and are not allowed. (This includes fast food and take-out meals.)
  • Delivery of food to the Library is not allowed.
  • Spills should be reported immediately to library staff at the circulation or reference desk.
  • Be respectful of others by discarding or disposing of trash properly.
  • Personal items found in the Library are held at the Circulation Desk / i-desk.
    Print, photocopy and scanning services are available. All requests should be made to the officer-in-charge at the counter. The charge is RM0.20 per page for black & white and RM 1.50 per page for colour.
    The Library welcomes gifts of books, manuscripts, and other materials that are deemed to be within the scope of its collection. Gifts are accepted which meet the collection development guidelines established to support the University’s teaching, learning and research functions.
    Please report the damage to the Circulation Counter staff when returning the book to the Library. The staff will survey the extent of the damage to ascertain whether you need to pay the damage. in event of total damage or lost.

    SERVICES

    InterLibrary Loan is a loan request when the item that you need is not available at AeU Knowledge centre either physical item or e-version. Inter library Loan requests can be requested via the online form at the library helpdesk. link
    Renewal of Inter Library Loan item depend on the permission of the supplying library. However, you can inform our librarian about the renewal via phone, +603 5022 3570, library helpdesk link or at the Library counter. .
    All recommendation and selection of the library collections are done by the lecturer . If you could suggest any , we may forward this to the respective lecturer or schools.
    Users who wish to book for a discusion room need to sent thier request to our helpdesk link by fullfill the required form
    Usually we are open from 8.30am to 5.30pm on a weekdays, for Saturday we open at 9.00am to 5.00pm and we close on Sunday and public holidays. To view our opening hours/day calender please go to our calender page link